Broadcast technology service provider enhances offering through automation

Broadcast technology service provider enhances offering through automation

THE CHALLENGE

To improve productivity by automating the collection of breaking news stories from around the world.

THE SOLUTION

Designed and deployed a solution comprising a small team of Virtual Workers who periodically throughout the day extract all the leading news stories from the news providers around the world and collate this for analysis to drive content planning.

THE RESULTS

Proactively delivering accurate, reliable and timely news information to support and enhance the client’s service offering.

R

100%

Accuracy in transactions

R

50%

Increase in productivity

R

Yes

Simple processes automated

R

80%

Faster processing