
Broadcast technology service provider enhances offering through automation
THE CHALLENGE
To improve productivity by automating the collection of breaking news stories from around the world.
THE SOLUTION
Designed and deployed a solution comprising a small team of Virtual Workers who periodically throughout the day extract all the leading news stories from the news providers around the world and collate this for analysis to drive content planning.
THE RESULTS
Proactively delivering accurate, reliable and timely news information to support and enhance the client’s service offering.
100%
Accuracy in transactions
50%
Increase in productivity
Yes
Simple processes automated
80%
Faster processing